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Warranty Policy

The following sections outline our warranty policy.
Please note, all warranty claims should be made against EasyAir Conditioning Ltd.

Twelve Month Warranty
Twelve (12) months warranty from date of delivery.
Mix – match split systems (unless otherwise agreed with Easyairconditioning.com at time of purchase)
Non-manufactures parts or equipment.
Spare Parts Only
Special products, including modification or refrigerant conversions.
Models sold from bargain price lists, or as seconds.
Products not installed by an approved installer
Within the warranty period the products are guaranteed against manufacturing faults in material and workmanship. The faulty parts will be replaced free of charge provided the correct procedures are complied with.
The standard 12 Months warranty does not include for any labour allowance other than at the discretion of Easyairconditioning Ltd

Thirty-Six Month Warranty
Thirty six (36) months from date of delivery.
Small split systems matched pairs
Commercial Split systems from the product range
Multi Split systems (approved combinations) from the product range
VRF (all types, approved combinations) range
Within the warranty period the products are guaranteed against manufacturing faults in material and workmanship. The faulty parts will be replaced free of charge provided the correct procedures are complied with, together with a warranty claim form and returned parts.
The standard 36 Months warranty does not include for any labour allowance other unless installed by an approved installer

Eighty-Four Month Warranty
Eighty Four (84) months from date of delivery.
VRF (all types, approved combinations) range
Within the warranty period the products are guaranteed against manufacturing faults in material and workmanship. The faulty parts will be replaced free of charge provided the correct procedures are complied with, together with a warranty claim form and returned parts.
The standard 84 Months warranty includes for a labour allowance available upon request

Conditions of Warranty.
Twelve (12) and Thirty Six (36) and Eighty Four (84) Month Warranty Policy are subject to the following conditions: -
The equipment is installed by an authorized Easyairconditioning Ltd dealer/approved installer, in accordance with the manufacturer’s recommendations.
The equipment is maintained in accordance with the manufacturer’s recommendations and instructions, by an authorized Easyairconditioning Ltd dealer/approved installer.
Repeat warranty replacements will be subject to investigation by Easyairconditioning.com or the manufacturer.
Equipment has been supplied by Easyairconditioning Ltd
Compliance with section 10 of our terms and conditions
Refrigeration products should be installed by a person having an FGAS accreditation
Heat pumps products should be installed by MCS accredited installer”

Should you believe that an air conditioning unit has failed during its warranty period please do not hesitate to contact our Technical Support Desk on 01217463500.

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